Visit

Accessible visit

In its commitment to guaranteeing that everyone can access and enjoy its collections, the Museo del Prado takes into account the particular needs of people with disabilities, reduced mobility or specific requirements in order to achieve a Prado for all.

Services and facilities

Entrances and preferential access for visitors with a disability

Free admission.
Preferential access to ticket offices 1 and 2 and to the building via the Puerta de Jerónimos entrance (c/ Felipe IV s/n).
Ticket and time pass booking by email:
accesibilidad@museodelprado.es
Contact for accessible activities:
comunidad.pradoeducacion@museodelprado.es

Parking and vehicle access for people with a disability

City parking spaces for vehicles with a disability permit on Calle Ruiz de Alarcón and Calle Moreto.
The Museum facilitates vehicle access for visitors with reduced mobility, upon prior request by email:
accesibilidad@museodelprado.es

Museum without barriers

Adapted restrooms, accessible lifts, ramps and platforms.
Auditorium and displays equipped with magnetic induction loop.
Loan of wheelchairs at the cloakroom.
Guide dogs are welcome.

Accessible resources

Accessible map

Free loan at the information counters.
Selected route with 10 masterpieces from the collection which includes an accessible map and an easy-to-read booklet.
Download accessible map
Download easy-to-read booklet

Accessible devices

Free loan at the Audio Guide counters.
Sign language guide with an introduction and subtitles for 52 masterpieces in Sign Language.
Audio description for 50 masterpieces.
Magnetic induction loop.

Accessible publications

Las Meninas touch display

Free loan at the information counters Publication that brings blind visitors or those with low vision closer to Velázquez’s masterpiece, combining text in oversized letters and in Braille with reproductions coloured with embossed lines and textures.

Museo del Prado Visual Guide

Online resource for people with ASD.
Museo del Prado Visual Guide

Las Meninas in pictograms

Online publication that brings all people closer to Velázquez’s work through adaptive visual language for those with a greater visual capacity than oral or written capacity.
Las Meninas in pictograms